Rosnay values your privacy and follows strict guidelines to ensure it is protected. This Privacy Policy sets out how Rosnay collects, uses and discloses your personal information.
The personal information Rosnay collects from you generally includes your name, address, telephone number/s and information required for order processing and payment. Rosnay may also collect information from you concerning your preferred wine type/s or other information related to our products or services, in order to provide you with the best service experience possible. Rosnay collects your personal information through a range of sources including order forms, email subscription forms, competition forms, phone orders, and the online customer account on this website. Rosnay may use your personal information for a range of purposes including:
To process and obtain payment for wine or other products or services you order from Rosnay.
If necessary, to verify your identity or age (i.e. over 18).
To contact you with information about new products or services, events, functions and special offers. Rosnay does not use outsourced direct marketing agencies and will never share your details with third parties.
Rosnay does not store your credit card number online. We use third party, PCI DSS compliant service providers to handle your credit card details.
You can contact us any time to request all your customer account data to be deleted, or you can do it yourself when logged in on the My Account page.
“Cookies” are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Cookies enable Rosnay to store items in your shopping cart and to identify you on return visits. Most browsers automatically accept cookies, but you can usually change your browser to prevent this. However, while most of the content of our web site can be viewed without accepting cookies, the shopping cart features of this website will not function properly when cookies are disabled.
If you feel that Rosnay has not adequately protected your privacy, please contact us via the contact methods below. Rosnay reserves the right to change this Privacy Policy from time to time without notice. This Privacy Policy was last updated by Rosnay on 1 July 2024.
T (02) 63443215 (during business hours)
E orders@rosnay.com.au